This draft covers enquiries to Maison Domus Pty Ltd. It describes the information requested by the website and a proposed approach to handling it. Information handling arrangements still need to be confirmed by the owner before this becomes an effective policy.
1. Information you provide
The enquiry form asks for your name, phone number, email address, suburb, selected service and project details. You can also select project photos. Please avoid including sensitive information or photos of people unless needed and you have permission to share them.
2. How the form currently works
The form opens your email app with a draft addressed to admin@maisondomus.com.au. You must send that email yourself. Selected photos are not automatically attached; the draft lists their filenames so you can attach them before sending.
The owner has confirmed that mail sent to this business address is forwarded to their Gmail inbox. Automatic website email delivery has not yet been connected.
3. Proposed use of enquiry information
The proposed purpose is to respond to your enquiry, assess your project, prepare a quote and communicate about agreed work. The owner must confirm any other uses, including marketing, before the final policy is published.
4. Who may handle the information
Business email and the owner’s forwarded Gmail inbox are involved in receiving enquiries. The owner must confirm who else can access enquiry information and which providers or contractors handle it, including any overseas processing or storage, before publication.
5. Storage, security and retention
The final policy needs to explain where enquiry records and photos are kept, how access is managed, how long records are retained and how they are deleted when no longer needed. These arrangements have not yet been confirmed; this draft makes no security or retention guarantee.
6. Cookies and website services
Before publication, the owner needs to confirm the website services in use and their handling of visitor information, including hosting, external fonts, cookies and any analytics or tracking. This draft does not claim that the website is tracking-free.
7. Questions, corrections and complaints
For questions about information you have sent, or to request access, correction or deletion, contact admin@maisondomus.com.au. The final policy must confirm how requests and complaints are verified and handled, and any applicable legal requirements. Deletion may be subject to record-keeping obligations.
8. Updates and legal review
The final policy should carry its effective date and be updated when information handling changes. A solicitor should confirm which Australian privacy obligations apply to the business and the appropriate complaint process. This draft does not assert compliance with the Privacy Act or Australian Privacy Principles.
Contact Maison Domus
Maison Domus Pty Ltd · ABN 55 693 059 157
Perth, Western Australia